Why did my session bounce with the error “An existing connection was forcibly closed by the remote host”?
This occurs when heartbeats are not received within 5 seconds; Blue Ocean recommends sending a heartbeat every 1 second.
If your session disconnects with the error:
“An existing connection was forcibly closed by the remote host”, this indicates Blue Ocean ATS did not receive heartbeats from your system for 5 seconds.
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We recommend configuring your system to send a heartbeat every 1 second.
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In Blue Ocean’s internal logs, this will appear as:
“Remote Client did not respond to Test Request – forcing disconnect.”
Proper heartbeat timing ensures session stability and prevents forced disconnects.